Support

Customer support

Last updated: October 25, 2026

Contact us

We answer in English, Spanish, French and Portuguese.

Common questions

I paid but didn't receive access. Check your spam or promotions folder for the confirmation email. Make sure you are logging in with the same email used at checkout. If you still cannot access it, contact us with your order details and we will send your access manually.

I can't log in. Use the email address you entered at checkout. If you typed it incorrectly, send us the correct address and the order number and we will update it.

How do I get a refund? Contact us within 7 days of purchase. See the Refund & Cancellation Policy.

How do I cancel my subscription? Send us an email or WhatsApp message and we will cancel it right away. You keep access until the end of the paid period.

I don't recognise a charge. Charges appear as MMURILOG. See Billing & statements or contact us before disputing with your bank — we can resolve it faster.

Seller details

MmuriloG · Murilo de Souza Garcia · CPF 122.267.499-85 · Rua Rio de Janeiro, Terra Boa, Paraná, Brazil, CEP 87240-000.